RETURN / EXCHANGES – SUMMIT4X4COMPANY.COM
Returns are not accepted after 30 days after receipt of merchandise.
No returns will be accepted without an RMA number. Please contact customer service to receive your Return Merchandise Authorization number. A copy of the original sales invoice must accompany your return to be eligible for credit.
All customers are responsible for the return shipping costs. All returns must be sent prepaid; no C.O.D. returns will be accepted. Make sure you insure the returned part for its full value to protect you against loss or damage.
The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim.
Products may be returned within 30 days of purchase as long as they are unused and in new condition. Any product which has been used or installed is not eligible for a refund. All returns must be in new condition in the original unopened packaging and contain all manufacturer paperwork. No returns or warranties on our used take-off parts. Used take-off part purchases are final. Purchaser accepts all liability of take-off products, Summit 4×4 Company is in no way liable for these parts. There is a 25% restocking fee applied to all returns.
**All Returns are subject to a 25% Restocking Fee. No returns on special orders.**
Absolutely NO returns after 30 days. Customer refused shipments are subject to the original UPS shipping charges, and a 25% restocking fee. Canceled orders that have not shipped will be subject to a $20.00 cancellation fee.
**Orders that have shipped cannot be canceled.**
Orders will be processed in the most timely and efficient manner possible; however, we will not be held responsible for delays above and beyond our control.
No cancellations, refunds, or exchanges on all special orders, electrical items, gaskets, fluids, and bearings, as well as ring and pinions, performance kits, turbos, and/or superchargers.
We CANNOT quote fitment to non-US-Market vehicles. Such purchases are made at your own risk.
All refunds are issued as an in-store credit, credit card refund or company check only, no exceptions. All refund checks are issued on the 30th of every month after a 30 day check-in time period.
FOR ANY WARRANTY-RELATED QUESTIONS, PLEASE REFER TO OUR WARRANTIES/GUARANTEES SECTIONS
Questions or concerns about our policies? You can contact us directly via email or phone and we will be happy to assist you.